We love cookies, but we appreciate not everybody has the same taste.  This page outlines our cookies and privacy policy and everything we’ve done we have done in good faith.  If we’ve done something we shouldn’t have, then please tell us or you can tell our Mums…

 

What are cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages.  We only use cookies for user preferences, optional online account management and analysis purposes.  Most web browsers have cookies enabled and if you decide not to enable them, you can still use our web site although you might experience some issues with all of the functionality, particularly the account management services.

 

Our cookies policy

We don’t and will never store personally identifiable information such as credit/debit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience and design of the web site.  For example, they help us to identify and resolve errors.

We’re giving you this information as part of our initiative to comply with UK legislation, and to make sure we’re honest and clear about your privacy when using our website.  We know you’d expect nothing less from us, and please be assured that we’re working on a number of other privacy and cookie-related improvements to the website.

To make full use of the personalised features on this web site, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don’t store sensitive information such as your name or address: they simply hold the ‘key’ that, once you’re on the site, is associated with this information.  However, if you’d prefer to restrict, block or delete cookies from ours, or any other website, you can use your browser to do this.  Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

If you take the opportunity to ‘share’ content and information with friends through social networks – such as Facebook, YouTube, Instagram, LinkedIn and Twitter – you may be sent cookies from these websites.  We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

If you’d prefer to restrict, block or delete cookies from us, or any other website, you can use your browser to do this.  Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

 

The cookies we use and why…

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These cookies enable the function of Google Analytics and its tool.  This software helps us collect and analyse visitor information such as browser usage, new visitor numbers and response to marketing activity.

That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. This data is retained for a maximum period of 26 months from the point of entry onto our web site, with some only lasting until you leave the website.

The data stored by these cookies can be seen only by the relevant teams within the company, our appointed direct marketing agents and Google and never shows any confidential information.

 

Last updated: 1 May 2020