We received an enquiry the other day about ‘shadowbanning’ on Instagram, and what it actually meant for one of our old clients.
The good news is, after the conversation they’re now back with us after trying a different, more inexpensive agency. But they really are paying the price for it on Instagram…
It may sound scary, but what it means is that Instagram is making some users’ posts invisible without the users even knowing. For businesses that use Instagram to promote their brand and products, this is obviously a real problem. Being shadowbanned (or stealth banned) will generally lead to a plummet in user engagement.
In Instagram’s defence – they’re not trying to censor your posts or try and force you onto promoting your posts, it is an attempt to clean up feeds.
Shadowbanning: How will I know?
The biggest reason you would notice that your account might be shadowbanned is that you would see a noticeable drop in engagement.
Part of being shadowbanned, as we said earlier, is that your posts aren’t showing up when people search for a hashtag.
Remember though, that shadowbanning isn’t the only reason you could have seen a drop in engagement. It could be that your content isn’t working, or there is a legitimate problem with your content that needs attention.
From looking around, some users who have likely been affected by the shadowban became aware of a massive change. One example was getting an average of 50 likes within 5 minutes of posting have said that it was suddenly taking them 5 minutes to get just 1 like.
That’s certainly the level of change that you may want to look into more closely…
Unfortunately, a lot of it will be guesswork at this point, as there is no conclusive way to know if you have been shadowbanned or not. This is quite frustrating.
Why might I be shadowbanned?
While the exact reasons for a shadowban haven’t been shared by Instagram, there are many people and organizations that have been experimenting to figure out what triggers a shadowban. According to social media scheduling tool Plann and others, here are the probable reasons you may have been shadowbanned.
- Use of bots or automated apps to post on your behalf
This is a big no-no nowadays. As Instagram has been trying to clean up users’ feeds and make the platform less spammy, automated posting has become one possible way to get shadowbanned.
- You’re buying followers
Most companies and brands today know that buying followers is a terrible way to try to get ahead, as social media marketing is all about quality, not quantity. But some still try it.
- You’re using hashtags that aren’t relevant
You’ve seen those posts with one long string of hashtags – #nofilter, #selfie, #instalove, #foodporn, etc. One thing many – not all, but many – of these posts have in common is that several of those hashtags probably have little to do with the image. It’s clear they’re in the post so that the post will show up in more searches, not because they help define the content in any meaningful way. Remember, overused hashtags become clichés.
- You’re using banned hashtags
You may not know that Instagram bans certain hashtags from time-to-time. It’s usually because they’ve been co-opted by users with less than decent intentions, either for spam or for dodgy content. To check if a hashtag is banned, tap the Explore icon in Instagram and search for your hashtag. If no posts at all show up, then the hashtag is completely banned. If a small selection of posts appears, then the hashtag is temporarily banned, and you’ll want to avoid it for a week or two. You can check back periodically to see if the ban has been lifted.
How do I get Instagram to stop shadowbanning me?
Well, the good thing about the shadowban is it’s not a permanent thing. The adverse effects of it should end once you’re back in Instagram’s good graces.
The most effective way to do that seems to be to simply back off of using the app for a few days or a week until it blows over. Several Instagram users who believe they had been banned tried this tactic and found that after a few days of silence, their engagement levels were back where they’d been before the ban.
Going forward, it’s important to stick to social media marketing best practices when posting on Instagram: Post content that is relevant, valuable, and original.
Keep your hashtag game concise and authentic.
If you follow these guidelines, you shouldn’t have to worry about another Instagram shadowban hitting you any time soon.
Obviously, if you’re using an agency to manage your social media and this happens – its time to get in touch with us to see how we can help…